They send a voice note on WhatsApp. A real person handles the everyday things — bills, paperwork, appointments, scams, errands. You get an update in English.
ਤੁਸੀਂ ਬੇਫ਼ਿਕਰ ਰਹੋ — ਅਸੀਂ ਸੰਭਾਲ ਲਵਾਂਗੇ।
No app. No download. No account for your parent to set up. Just WhatsApp — the one they already use.
Your parent speaks in Punjabi, Hindi, or English — whatever is comfortable. We do the rest.
"The electricity bill came and I don't understand it." A photo, a voice note, a quick message on WhatsApp — in their own language.
Their assigned Sambhaal saathi — a named, Punjabi-speaking person — sorts it out. Pays it, books it, calls the company, or sends a trusted local helper.
A clear summary lands in your WhatsApp in English — what happened, what it cost, what's next. You stay in the loop without the 2am phone calls.
The everyday, non-urgent things. If it's on the ground in Punjab — and it isn't medical care or an emergency — we look after it.
Any letter, bill, or notice — photographed, explained simply, with the next step laid out.
Suspicious call, fake-bank message, OTP request — we check it before they act, and warn them early.
Electricity, LIC, phone, property tax, UPI help, subscriptions, bookings — paid and managed.
Calling customer service, chasing complaints, negotiating bills, coordinating help — so they don't have to.
Plumber, electrician, document agent, pharmacy run, attendant — dispatched from a vetted network, with your approval.
We book the appointment and arrange someone to accompany them, with a clear summary sent to you. Coordination only — not medical care.
The hardest part of being far away is the clock. Sambhaal runs on your parents' hours.
Your saathi is reachable on WhatsApp through the day, India time, seven days a week — matched to your parents' routine.
Most messages are answered within a couple of hours during operating hours — by the same person who already knows your family.
We look after the non-urgent things. For medical or emergency needs, please call a doctor or local services.
Sambhaal is invite-only for now, so every family gets proper attention while we get it right. Tell us a little about yours and we'll be in touch as spots open up.